IT SUPPORT OFFICER

Position: IT Support Officer

Industry: Manufacturing 
Location: Karachi
Education: Graduation in Computer Science
Experience: 3–4 years

Responsibilities:
- Install, configure, and support computers, laptops, and peripheral devices.
- Maintain Active Directory, firewalls, switches, access points, and critical servers (Helpdesk, Antivirus, Data Server, DHCP, Office 365).
- Manage the virtualization system (VMware) for efficient performance and scalability.
- Oversee daily operations of the data center, including server, storage, and network management.
- Support and manage audio and video conferencing systems for seamless communication.
- Ensure smooth connectivity between desktops, file servers, email servers, and other systems.
- Maintain IT asset records and ensure data integrity through regular updates.
- Enforce ISO procedures and work instructions related to IT.
- Oversee system upgrades and guide IT staff during implementations.
- Manage weekly, monthly, and yearly data backups for data protection.
- Test network servers and related equipment to ensure optimal performance.
- Coordinate with vendors and service providers for warranties, support, and payments.
- Conduct preventive maintenance activities as per SOPs.
- Regularly review and improve processes for IT operations compliance.

Apply at: Recruitment@kuzaventures.com